Usually users consider the features they are going to get with a particular shared hosting plan and end up forgetting something just as critical - the service uptime. As good as a plan may be, regular downtimes may lead to lower search engine ranking positions and lost customers no matter what the reason for them is. After all, not many people would come back to an Internet site that is inaccessible 1 / 2 of the time, not mentioning the misused money when you have invested in a marketing campaign. This is why, if you purchase a new web hosting package, you should ensure that the service will be stable and your Internet sites will be online constantly. This means more visitors, or in case you have an online store, for instance, greater uptime usually means more satisfied clients.

Service Uptime Guarantee in Shared Hosting

When you purchase a shared hosting plan from us, we guarantee that your Internet sites are going to be working at least 99.9% of the time. We have practically eradicated the web server downtime by using an innovative cloud hosting platform where individual clusters of web servers handle each portion of the overall service - files, databases, e-mail messages, and so forth. In this way, if there is a problem with a web server, the other machines in the cluster will simply take over and your sites will not be affected the slightest bit. To prevent any infrastructure difficulties, we additionally have diesel backup generators and a number of independent Internet providers. Skilled administrators monitor the web servers 24/7 to handle any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Servers

We guarantee 99.9% uptime for every semi-dedicated server package acquired through our company. You can forget all about about your Internet site being offline for some reason since we use a top-notch cloud web hosting platform with a custom-built load balancing system. As opposed to handling everything on just a single server and risking one service to take everything down, we have now allocated the numerous services among their own groups of web servers. In other words, your databases, files, emails, stats, and so on, are handled by separate clusters, hence the failure of one server will have no impact on the overall service or on your websites. Several backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems won't affect your Internet sites either. We've got software and hardware firewalls as well as a capable team of admins to check the incoming and outgoing traffic and to respond to every single software issue 24/7.

Service Uptime Guarantee in VPS Servers

Our Virtual Private Server packages have a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel backup generators. We also work with new hardware for the physical web servers in which the VPS accounts are set up to prevent any probability of hardware failure and every part has been tested thoroughly. The security of your information is ensured by using enterprise-level hard drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your sites are going to be up and running practically without any disturbances. Our skilled administrators will resolve quickly any software issue that could appear, so even if there's an issue with a different VPS server account on the physical web server, your VPS will not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service given that we can keep our promise and provide you with a very stable hosting service.

Service Uptime Guarantee in Dedicated Servers

If you obtain a dedicated server through us, we guarantee that it'll be operational no less than 99.9% of the time. Firstly, your hosting server will be built with new and extensively tested hardware components and we'll not make any compromises about this. Our data center in the town center of Chicago has powerful diesel backup generators, so in the case of a power outage your hosting server will still be working and with many redundant Internet providers, your sites will be accessible if there is any connection issue. In case of any unexpected conditions, we've got experienced sysadmins which keep track of all machines at all times and they can respond instantly to eradicate the issue in a very timely manner. Last but not least, our hosting servers have hardware and software firewalls to stop the unwanted traffic in the case of a DDoS attack.