Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you can find an in–depth Help section offering plenty of educational articles and commonly asked questions. They are compiled by our support team of expert techs. Just fill in your question and our intelligent system will return the most suitable answer.

  • Top quality support service

  • Educational Video Clips

  • For those of you who would like to discover how to address a commonly experienced issue by watching a how–to video, we’ve added a compilation of video tutorials to our Web Site Control Panel. All the instructional videos are short and easy to grasp. They offer visual demonstrations of different website management procedures.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 client care service with a sixty–minute response time guarantee. A group of expert support engineers will be at your disposal to attend to all the inquiries that you might possibly have. During off–peak periods, a reply will be provided within just twenty minutes.