Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is educated to quickly deal with all of our shared hosting users’ questions and advise inquiries. Via our ticketing system, it will be easy to send your inquiry and a support crew fellow member is going to get back to you in only maximum 60 minutes. In fact, practice indicates that the normal solution time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any question you have got related to Oro Hosting’s products and services. We have qualified professionals working continually to generate instructions at any time when necessary. You can utilize the ticketing system or post an email anytime, or grab the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Oro Hosting’s Control Panel offers a detailed know–how base which is incorporated into all areas. In each part, you’ll find a Help press button that will load for you a list of step–by–step online classes on how to employ a selected feature or conduct a certain action. Furthermore, we have crafted training video tutorials for you to get a better idea of the Control Panel’s interface.